Privacy Policy

Eastern & Western Learning, Inc. (“EWL,” “we,” “us,” “our”) is a Delaware C Corporation with office address 3519 Leavitt St, Flushing, NY 11354, USA. We sell Tibetan spiritual and cultural products in the U.S., including raw crystal, thangka art, agate Dzi pendants, turquoise jewelry, crystal bracelets, agate Dzi bracelets, copper singing bowls, wall décor, and iron-cut gilded meteorite jewelry. We value your privacy and aim to keep things simple and respectful.

What we collect

  • You give us: name, email, phone, shipping/billing address, and order details; messages you send us.

  • Automatic data: IP address, device/browser type, pages viewed, general location (from IP), and cookie data to keep the site working smoothly.

  • Payments: handled by trusted processors (e.g., Stripe/PayPal). We don’t store full card numbers.

How we use information

  • Fulfill orders and provide friendly customer support (shipping, returns, warranties, updates).

  • Improve our site and products using basic analytics and troubleshooting.

  • Send news and offers if you choose to receive them (opt out anytime).

  • Protect our services and comply with legal, tax, and accounting requirements.

Sharing

We share information only with:

  • Service providers (payment, shipping, email/SMS, hosting, analytics) who must protect your data and use it only to help us;

  • Legal/safety recipients when required by law or to protect rights;

  • As part of a business transaction (e.g., merger or acquisition).

    We do not sell personal information for money.

Cookies

We use essential cookies (cart, checkout, security) and basic analytics. You can manage cookies in your browser or via our cookie banner [insert link if available]. Turning off some cookies may affect functionality.

Your choices & rights

  • Access/Update/Delete: Contact us to view, correct, or delete your information where applicable.

  • Marketing: Unsubscribe anytime via the link in our emails or by contacting us.

    Residents of certain locations (e.g., California, EEA/UK) may have additional rights. We’ll honor them—just reach out.

Security & retention

We use reasonable technical and organizational safeguards. We keep information only as long as needed for orders, support, and legal/accounting obligations, then delete or anonymize it.

Children

Our Services aren’t intended for children under 13 (or under 16 in some regions), and we don’t knowingly collect their data.

Changes

If we make material changes, we’ll update this page and the effective date.

Contact us

We’re here to help with any privacy questions